The Client Service Model – Dethroning Billable Hours and Timesheets
“Once you understand that customers do not buy hours, you understand that pricing by the hour doesn’t make sense” – heavily paraphrased from “Burying the Billable Hour” by Ronald J. Baker, July 2001 It’s no secret: we aren’t fond of the Billable Hours Model at PA Almanac. Up until now, we’ve mostly been throwing stones […]
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